By far the worst management company we have ever dealt with over last 10 years ! Absolutely useless when trying to get any property matters sorted. Always full of excuses - never return phonecalls or e mails.Stay well clear!
Unbelievably terrible service: Mardens were our letting agents for a while - they very rarely answered emails, did not return calls, did not provide paperwork or give us readings for services etc., did not forward bills for maintenance which then became outstanding debt to us of which we had no knowledge, left our ground floor flat completely unsecured for a week with windows wide open, did not keep proper inventory and our furniture was removed for which we never received compensation. Truly dreadful communication! We also bought a property through them and our solicitor also became completely exasperated by them - thank goodness we have changed to another agents who are fantastic - doing all of the above very efficiently and communicating with us regularly.
By far the worst estate agent I have ever used!!Nothing but issues from the word go even before I signed the tenancy. I paid six months rent upfront and I'm still waiting for maintenance to be done on my property that was supposed to be done before I moved in!I currently have no hot water in the kitchen or bathroom taps and no extraction fan and a broken toilet. I've called three times in the last three days to be consently ignored and told someone will call you back never happens. I can see from the reviews that some of then aren't even real. Save your money and use a different agency a more professional one that's able to do what they say on the tenancy.
I found everyone at Simon Marden to be professional but friendly with it. I was selling remotely and relied on them to handle everything in my absence, which they were more than happy to do - including little things that weren't strictly their responsibility. After the sale was completed, Peter offered to pop around and get me the final meter readings which is typical of of their helpful attitude. A nice outfit with a lot of local knowledge. Would use again. p.s. This isn't my real name - surprise! - just something I use for Google.
Extremely impressed with the whole team at Simon Marden, they are very friendly and approachable - both sales and lettings. . Everyone in the office is always happy to help and never too much bother. I currently rent through them and have always had any issue dealt with in a timely manner. I would much rather stay with Simon Marden if I was to ever move as my experience has been much better than any with previous agents.
Simon Marden is a UK Real Estate Agency based in Hailsham, South East England. Simon Marden is located at 3 Market St, Hailsham BN27 1AQ, UK.
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