As a business it is imperative that a business runs smoothly as possible some times issues arise that are unavoidable we have been very impressed by the team at Chalvington on an issue which was out of their control they went out of there way to send an engineer to help solve the issues unfortunately the issue was with Openreach its a shame Openreach don't have the same service.From our new phone set up through to the after sales customer service team & just being at the end of the phone helping & keeping us informed a big thank you from Joe's Repair Shop Fantastic Service.
As a new business keeping costs to a minimum while getting a great service is key. Chalvington were recommended to me by a former colleague and since using them I haven't looked back.Not only are my bills reasonable, they set me up with a service that allows me to pick up my calls wherever I want to and make sure that no opportunities are missed. The customer services team are a real breath of fresh air. They return my calls when they say they will and actually know what they are talking about.Thank you Naomi and team, I can't recommend you highly enough.
Chalvington have been my Telecoms supplier for a number of years. I have always found them helpful and eager to please. I have moved yards twice, they have installed new lines and Broadband and more recently Fibre. The first move was free and the second I opted for a new system ... both could have been a logistics disaster but nothing was too much trouble for the engineering team. Everything I have ever asked for has been done immediately, the prices I have been quoted are what I have paid. A truly transparent service.
Couldn't agree with Max Air more. Misleading sales pitch sketched out on a piece of paper and then taken away so you have nothing to fall back on as to the salesman's pitch, no contract left with customer then the lease is reassigned soon after to make any complaint almost impossible. Ombudsman paid by its own members so you are asking them to overturn their customers defence...joke! Fraudulently posing as our limited company to claim back money from BT without our knowledge or consent, Ombudsman required them to send a written apology...IT'S FRAUD!AVOID AT ALL COST.
Heavy and misleading sales techniques to lock you into a long and restrictive 3rd party contract, from which it costs you heavily to terminate and fails in the long run to achieve the huge savings they suggest. This is misleading at best and bordering on deceitful. Their back-up / after sales service is nothing better than average, and the 'wonderful shiny new phone system' was arguably worse than the one it replaced. I would not use this company again, and would not recommend them. Shop around!
Chalvington Group is a UK Electronics Store based in Hailsham, South East England. Chalvington Group is located at 7 Apex Business Park, Hailsham BN27 3JU, UK.
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